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  1. Telly Help Center
  2. Shipping FAQ

Shipping FAQ

  • Updating Your Contact or Shipping Information
  • How do I track my Telly?
  • How long will it take for my parcel to arrive?
  • What shipping carriers do you use?
  • Can I ship to a PO Box?
  • Can I change my shipping address after placing an order?
  • What should I do if my Telly hasn’t arrived yet?
  • Can I request delivery on a specific date or time?
  • What if I’m not home when the parcel is delivered?
  • My Telly Arrived Damaged—What Should I Do?
  • What happens if my Telly is lost or damaged?
  • What Should I Do with My Damaged Telly?
  • Tracking Says My Telly Was Delivered, But I Don’t See It
  • How Can I Return My Telly?
  • How Can I Exchange My Telly?
  • Do I Need to Be Home for My Telly Pickup?
Telly Help Center