How Can I Return My Telly?

We’re sorry to hear Telly wasn’t the right fit for your home, but we’re here to make the return process easy and hassle-free!

Just reach out to our support team via the Telly mobile app, and we’ll get things started.

Here’s how it works:

• Fill out the Exchange /Return form in the Telly mobile App
• Perform a Factory Reset
  • With the Telly On, hold the volume down button on the side of your physical Telly for 30 seconds and let go once the screen will go dark
• Please make sure to return the accessories that came with your Telly:
  • Telly remote
  • Power cord
  • Android dongle
  • Dongle remote
  • Dongle power cord
  • Feet
  • Screws

• Once processed, our partner RXO or Deliveright will reach out to schedule a free of cost pick up of your Telly directly with you.

We’re here to make the process smooth, stress-free, and no charge to you!