My Android dongle that came with Telly is not working

Included in the box with your Telly is a free Android TV dongle that has pre loaded apps to be able to watch news, sports, movies, and shows on. To install the dongle, please watch this video: How to connect devices to your Telly 

If your dongle asks what brand you should set up, you can select any brand. Telly is currently being loaded as an option. 

If you are having issues with your Android dongle, let’s make sure that you have the latest software. To do a software update, please follow the following steps:

1. Click on the settings on the top right of the theater display screen (top screen) 
2. Go to Device Preferences → About → System Update
3. Will launch a full screen UI that does a “Check for Update” then instructs if on latest or new update is downloading.

If you are showing "no signal" on the screen when you select the HDMI input that the Android dongle is plugged into, try selecting a different HDMI input then navigating back to the original HDMI input to see if the screen shows the same no signal issue. 

If your dongle is still having issues after trying both troubleshooting tips, unplug the power source from the Dongle, let it sit for 30 seconds, and then replug it in. You will see a white screen as it restarts.